Terms of use

1.1These terms of use apply to the Getadeal.ai service, which consists of the mobile app for sellers (iOS and Android), the web service for buyers at app.getadeal.ai and the website getadeal.ai (together the “Service”).

1.2The Service is provided by Getadeal Oy (business ID 1618029-6), Mustapuronkatu 29, 15300 Lahti, Finland (“Getadeal”).

1.3These terms form an agreement between Getadeal and the user of the Service. The user accepts the terms when registering. A user who does not accept the terms cannot use the Service.

1.4The terms consist of general terms that apply to all users and special terms for Sellers and Buyers. If the terms conflict, the special terms take precedence over the general terms.

1.5The use of the Service is also subject to Getadeal’s privacy policy and to the terms of the payment service provider Paytrail Oyj to the extent that they apply to the user.

1.6The terms are written in Finnish. An English translation of the terms is available. If the language versions conflict, the Finnish version prevails.

1.7The Service is available in Finland. The Material must be located in Finland, and the Buyer must be a company registered in Finland.

3.1The Service is a marketplace where Sellers can list Material for sale or for handover and Buyers can make Offers on it. The Seller decides which Offer to accept.

3.2Getadeal is not a party to the Deal. The sales agreement is concluded directly between the Seller and the Buyer. Getadeal does not sell, buy, own or receive Material and is not responsible for the quality, quantity, origin or handover of the Material.

3.3The Seller and the Buyer are independently responsible for the terms of the Deal, for inspecting the Material and for any renegotiation.

3.4Getadeal provides the following functions in the Service:

1. a platform for Material Listings and Offers
2. Payment Intermediation, in which the Purchase Price is held in Getadeal’s client funds account and released to the Seller only when the Material has been received and accepted
3. a Complaint procedure, in which Getadeal may act as an impartial mediator between the parties.

3.5When Getadeal makes a decision concerning Payment Intermediation or a Complaint, it acts in accordance with these terms and does not assume responsibility for the contractual obligations of the Deal. Users accept that in these situations Getadeal may make decisions that affect the release of the Purchase Price.

3.6Getadeal may develop, change or suspend the Service or parts of it. Getadeal aims to keep the Service available at all times, but Getadeal does not guarantee that it is uninterrupted. The Service may be suspended without prior notice for maintenance and security reasons.

4.1Using the Service requires registration. Sellers register in the mobile app and Buyers in the web service at app.getadeal.ai.

4.2A Seller must be at least 18 years old and have full legal capacity.

4.3Only a company or other business operator with a valid Finnish business ID or an equivalent company identifier can register as a Buyer. A person registering on behalf of a Buyer must be authorised to represent the company.

4.4The Buyer is responsible for holding the permits and registrations required by law for its operations to receive, transport, process and trade the Material. The Buyer confirms when registering that it holds the necessary permits. Getadeal may ask for evidence of them and restrict the use of the account until the evidence has been provided.

4.5A Seller who sells Material as part of their business must register as a company. A company may not present itself in the Service as a private individual. Getadeal may classify a user as a company if the scale or nature of their activity indicates business activity.

4.6When registering, the user must provide correct and up-to-date information and update it when it changes. The Seller must identify themselves with strong electronic identification, such as online banking credentials or a mobile certificate, before the first payout. Getadeal may also require strong identification from the Buyer’s representative.

4.7Each user may have only one account. The account is personal and may not be transferred to anyone else. The user is responsible for actions taken with their credentials and must notify Getadeal without delay if the credentials have become known to an outsider.

5.1The Seller can list Material in the Service for sale or for handover free of charge. In a free handover the Purchase Price is 0 euros. Even then the Buyer pays the Service Fee according to the price list in force at the time and marks the Material as received in the Service in accordance with section 8.3.

5.2The Seller confirms that

1. they own the Material they list or have the right to hand it over
2. the Material is not stolen, embezzled or otherwise unlawfully acquired
3. the information in the Material Listing, such as the type, quantity, weight, condition and location of the material, is truthful
4. the pictures show the listed Material.

5.3Material can be listed, and Offers can be made on it, either as a total price or as a price per kilogram. In a Deal priced per kilogram, the final Purchase Price is determined by the total weighed quantity in accordance with section 8.5.

5.4The Service may not be used to list Material whose sale or handover is prohibited or subject to a permit, or Material that is included in Getadeal’s list of prohibited materials. The list is Annex 1 to these terms.

5.5Getadeal may review, reclassify, hide or remove a Material Listing that conflicts with these terms or the law, or that Getadeal has reasonable grounds to suspect does so. Getadeal is not obliged to review listings in advance.

5.6Getadeal may disclose information about a Material Listing and the user to the police or another authority within the limits permitted by law, for example to investigate a crime.

5.7The Seller is responsible for ensuring that the sale or handover of the Material through the Service is lawful on their part. Getadeal does not assess the legal classification of the Material and is not responsible for it.

6.1The Buyer can make an Offer on a Material Listing in the web service. An Offer has no fixed period of validity. It remains valid until the Buyer withdraws it, the Seller accepts it or it lapses in accordance with section 6.4.

6.2For each Offer, the Service shows the Seller the amount they will receive from the Deal. The Service Fee does not reduce the amount paid to the Seller.

6.3The Seller is not obliged to accept any Offer. The Seller may choose whichever Offer they want.

6.4A Deal is concluded when the Seller accepts an Offer in the Service. Once a Deal has been concluded, the other Offers on the same Material Listing lapse.

6.5The Buyer can withdraw their Offer in the Service at any time before the Seller has accepted it. Once a Deal has been concluded, it can be cancelled only with the mutual consent of the Seller and the Buyer, except in the case of non-payment referred to in section 6.6.

6.6The Buyer must pay the Purchase Price and the Service Fee through the Service within three (3) business days of the conclusion of the Deal. The Purchase Price is transferred to Getadeal’s client funds account in accordance with section 7. If payment is not made within this period, the Seller may cancel the Deal and accept another Offer. Getadeal may restrict the use of the account of a Buyer who repeatedly fails to pay.

6.7The Deal is governed by the Finnish Sale of Goods Act unless the Seller and the Buyer have agreed otherwise. The provisions of the Finnish Consumer Protection Act on consumer sales do not apply to the Deal, because the Buyer is always a business operator.

7.1All Deals concluded in the Service are paid through the Service. The Buyer pays the Purchase Price and the Service Fee through the payment service provider Paytrail Oyj.

7.2The Purchase Price is transferred from Paytrail to Getadeal’s client funds account. The client funds account is a bank account in which users’ funds are kept separate from Getadeal’s own funds. The funds in the account are not Getadeal’s property, and Getadeal does not use them for its own operations. No interest is paid on the funds.

7.3The Purchase Price is held in the client funds account until it is paid out to the Seller or refunded to the Buyer in accordance with these terms. To receive a payout, the Seller must have identified themselves and provided the bank account to which the funds are paid. Getadeal may ask for further information to meet its statutory obligations, such as the prevention of money laundering. The payout is made within five (5) banking days of the release.

7.4The Purchase Price is released to the Seller when

1. the Buyer has accepted the Material in the Service, or
2. the inspection period has ended without a Complaint, or
3. the Seller and the Buyer have agreed on the resolution of a Complaint or Getadeal has made a decision in accordance with section 10.

7.5The Purchase Price is refunded to the Buyer in full or in part if the Deal is cancelled or the parties agree on it, or if the resolution of a Complaint requires it.

7.6Getadeal may withhold the release of the Purchase Price while a Complaint is being handled or if it has reasonable grounds to suspect fraud, stolen Material or other unlawful activity. Getadeal informs the parties of the withholding and the reason for it.

7.7Payment Intermediation is available only for Deals concluded in the Service and paid through the Service.

8.1The Seller and the Buyer agree between themselves on the time and place of the handover of the Material, the transport arrangements and their costs. The Buyer may take transport into account in their Offer, for example by offering a lower price when they collect the Material themselves. Getadeal does not arrange transport and is not responsible for it.

8.2The risk of the Material passes to the Buyer when the Material is handed over to the Buyer or the Buyer’s carrier. Ownership passes to the Buyer at the same moment.

8.3The Buyer must mark the Material as received in the Service at the handover. The inspection period starts from this marking. The length of the inspection period is what the Seller and the Buyer have agreed in the Deal. If no inspection period has been agreed, it is [3] business days. During the inspection period the Buyer either accepts the Material in the Service or makes a Complaint.

8.4If the Buyer neither accepts the Material nor makes a Complaint within the inspection period, the Material is deemed accepted and the Purchase Price is released to the Seller automatically. If the Buyer does not mark the Material as received within [7] days of the agreed handover date, the Seller may ask Getadeal to look into the matter. If, based on the Seller’s evidence, the handover has taken place, Getadeal may mark the Material as received, and the inspection period then starts.

8.5In a Deal priced per kilogram, the Buyer pays the Purchase Price based on the estimated quantity in the Material Listing. The Buyer weighs the Material and reports the total weighed quantity in the Service. The final Purchase Price is the price per kilogram multiplied by the weighed quantity, unless the parties have agreed otherwise. The Purchase Price is released to the Seller only when the Buyer has accepted the weighing result and the final Purchase Price. If the final Purchase Price is lower than the amount paid, the difference is refunded to the Buyer. [If the final Purchase Price is higher than the amount paid, the Buyer pays the difference through the Service before the release.] If the Seller does not accept the weighing result, they may make a Complaint.

8.6If the type, quantity or quality of the Material differs from the Material Listing, the Buyer may, after seeing the Material, offer a new price in the Service. If the Seller accepts the new price, the Deal is carried out at that price. If the parties cannot reach an agreement, for example because the Material is something other than was promised, they agree between themselves on cancelling the Deal, returning the Material and the costs of doing so. Either party may make a Complaint, in which case Getadeal may act as a mediator in accordance with section 10. The Purchase Price remains in the client funds account until the matter has been resolved.

9.1Using the Service is free of charge for the Seller. No registration, listing or payout fees are charged to the Seller.

9.2Getadeal charges the Buyer a Service Fee on every Deal according to Getadeal’s price list in force at the time. The current price list is available in the web service for Buyers.

9.3The Service Fee is added on top of the Purchase Price and does not reduce the amount paid to the Seller. The Service Fee is shown to the Buyer before the Offer is made.

9.4Value added tax at the applicable rate is added to the Service Fee. The Service Fees stated in the price list exclude value added tax.

9.5The Service Fee is charged together with the payment of the Purchase Price. The Service Fee is not refunded if the Deal has been completed. If the Deal is cancelled before the handover of the Material for a reason not attributable to the Buyer, the Service Fee is refunded.

9.6Getadeal may change the Service Fees. Buyers are notified of changes at least 30 days in advance. A change does not apply to Deals concluded before it takes effect.

10.1The Buyer may make a Complaint in the Service within the inspection period if the Material differs materially from the Material Listing or from what was agreed in the Deal. The Seller may make a Complaint if the Buyer does not comply with the terms of the Deal. The Buyer’s Complaint must be made within the inspection period. The Seller’s Complaint concerning a weighing result must be made within a period equal in length to the inspection period from when the Buyer reported the weighing result.

10.2A Complaint must include a description of the defect and the necessary evidence, such as photographs and weighing data.

10.3The parties must first try to settle the matter between themselves through the Service. If the parties cannot reach an agreement within five (5) business days, either of them may ask Getadeal to mediate.

10.4Getadeal acts as a mediator impartially and on the basis of the material presented by the parties. Getadeal may ask the parties for further information. If a party does not respond within [3] days, Getadeal may decide the matter on the basis of the material available.

10.5Getadeal’s decision determines how the funds in the client funds account are released or refunded. The decision is binding on the parties with regard to the funds in the client funds account. The decision does not prevent the parties from taking the matter to court.

10.6Getadeal is not liable for defects in the Deal and is not obliged to compensate the parties for damage arising from the Deal.

11.1By registering, the user undertakes to carry out trading started in the Service entirely through the Service. This applies to all Material Listings on which an Offer has been made or about which the parties have been in contact through the Service.

11.2The following are prohibited in particular:

1. agreeing on or paying for a Deal outside the Service
2. requesting or giving contact details to move trading outside the Service
3. circumventing the Service Fee, for example by stating a Purchase Price in the Service that is lower than the actual one.

11.3Payment Intermediation, the Complaint procedure and Getadeal’s mediation are available only for Deals carried out through the Service. Deals made outside the Service are entirely at the parties’ own risk.

11.4If Getadeal finds or has reasonable grounds to suspect that a user has breached this section, Getadeal gives the user a warning for the first breach. For a second breach Getadeal closes the account permanently and may prevent re-registration. If the breach is clearly intentional or serious, Getadeal may suspend or close the account without a prior warning.

11.5Suspending or closing an account does not affect Deals that have already been paid and are pending in the Service. They are completed in accordance with these terms, and the funds due to the Seller are paid out.

12.1The user undertakes to comply with the law, good practice and these terms. The following are prohibited in the Service in particular:

1. misleading or false information about Material, a user or an Offer
2. selling stolen or otherwise unlawfully acquired Material
3. harassing or threatening another user or communicating with them offensively
4. artificial Offers or price manipulation
5. disrupting the operation of the Service, automated data collection or unauthorised access to systems.

12.2Anyone may notify Getadeal of content in the Service that they consider unlawful or contrary to these terms. Notices are sent by email to info@getadeal.fi. The notice must identify the content and explain why the notifier considers it unlawful.

12.3Getadeal handles notices without delay and impartially. Automated tools may be used in content moderation, but decisions to remove content or close accounts are made by a human.

12.4If Getadeal removes or restricts content or a user account, it informs the user of the decision and the grounds for it. The user may ask Getadeal to review the decision within 6 months. Getadeal handles the request for review and informs the user of the outcome.

12.5Users can send each other messages in the Service. Messages may be used only for communication related to Material Listings and Deals. Messages may not be used to share contact details in order to move trading outside the Service. Getadeal may review messages to investigate misuse and to handle Complaints.

12.6After a Deal has been completed, the Seller and the Buyer may rate each other. A rating must be appropriate and based on the completed Deal. A rating may not contain personal data, offensive content or unfounded claims. Getadeal may remove a rating that breaches the terms but does not edit the content of ratings.

13.1Each user is responsible for the taxes and charges arising from Deals, such as income tax and value added tax. In trade in metal materials between companies, the reverse charge of value added tax under the Finnish Value Added Tax Act may apply, and the parties are responsible for applying it correctly.

13.2Getadeal is obliged to report information about Sellers and the income they have received through the Service to the Finnish Tax Administration under the legislation on the reporting obligation of digital platform operators (DAC7) when the reporting thresholds are exceeded.

13.3For this purpose Getadeal may ask the Seller for their name, address, date of birth, personal identity code or other tax identification number, business ID and bank account details. If the Seller does not provide the requested information, Getadeal may prevent new Deals and withhold payouts until the information has been provided, to the extent permitted by law.

13.4Getadeal may also disclose information to other authorities when the law requires or permits it.

14.1The Service, its software, design, trademarks and other material belong to Getadeal or its licensors. The user receives a limited, personal and non-exclusive right to use the Service in accordance with these terms.

14.2The user is responsible for having the rights to the pictures and texts they upload to the Service.

14.3The user grants Getadeal a free, non-exclusive right to use, store, technically modify and display the content they upload to the Service in order to provide and develop the Service. Getadeal may use Material Listings without personal data in marketing the Service.

14.4Copying, automated collection and commercial exploitation of the content of the Service without Getadeal’s written permission is prohibited.

15.1The Service is provided as is. Getadeal does not guarantee that the Service operates without interruptions or errors, or that Offers will be made on a Material Listing.

15.2Getadeal is not responsible for

1. the quality, quantity, origin or legality of the Material
2. the actions, solvency or performance of contractual obligations of the Seller or the Buyer
3. the handover, transport or processing of the Material
4. the services of the payment service provider, banks or other third parties
5. indirect damage, such as loss of income or business interruption.

15.3Getadeal’s liability to a user is in any case limited to the Service Fee that Getadeal has received from the Deal in question. The limitation of liability does not apply to damage caused intentionally or through gross negligence, nor to liability that cannot be limited under mandatory law.

15.4The user is liable to Getadeal and to third parties for damage they cause by breaching these terms or the law.

15.5Neither party is liable for a delay in or failure to perform its obligations caused by an impediment beyond its control that it could not reasonably have taken into account. Such an impediment may be, for example, a telecommunications disruption, a disruption of the payment service provider, an action by an authority, industrial action or a natural phenomenon.

16.1The user can delete their account at any time in the settings of the Service. Deals in progress must be completed before the account is deleted.

16.2Getadeal may restrict the use of an account, suspend it or close it if the user breaches these terms or the law, provides false information, or if Getadeal has reasonable grounds to suspect misuse. The measure must be proportionate to the breach.

16.3Getadeal informs the user of the measure and the grounds for it in accordance with section 12.4, unless informing them is prohibited by law or by an order of an authority.

16.4Getadeal may close an account that has not been used for [24] months. Getadeal gives advance notice of the closure to the account’s email address.

16.5Getadeal may discontinue the Service by notifying users at least 30 days in advance.

16.6Closing an account does not affect Deals whose Purchase Price has already been paid to Getadeal’s client funds account. The funds due to the Seller are paid out and the funds to be refunded to the Buyer are refunded in accordance with these terms.

16.7The sections on intellectual property rights, limitation of liability, taxation and payments already incurred remain in force after the right of use has ended.

17.1Getadeal processes users’ personal data in accordance with its privacy policy. The privacy policy is available at https://getadeal.ai/privacy/service.

17.2When a Deal is concluded, Getadeal discloses to the Seller and the Buyer the information about each other that is needed to carry out the Deal, such as name, contact details and pick-up location.

17.3Paytrail Oyj processes personal data related to payments and identification as an independent controller in accordance with its own terms and privacy policy.

17.4The Service uses cookies and similar technologies. Their use is described in the privacy policy.

18.1The mobile app for Sellers can be downloaded from Apple’s App Store and Google’s Google Play store. Downloading and using the app is free of charge.

18.2No digital products are sold and no payments are made in the mobile app. Deals concern physical Material, and Purchase Prices are paid through a payment service provider outside the app. Apple and Google are not parties to the Deals or the payments.

18.3The use of an app store is also subject to that app store’s own terms. If these terms and the app store’s terms conflict, the app store’s terms apply to the extent that they concern downloading and using the app.

18.4Apple and Google are not responsible for the mobile app, its maintenance, support or any claims related to it. Getadeal is responsible for the app in accordance with these terms. An app downloaded from the App Store is also subject to Apple’s standard Licensed Application End User License Agreement.

18.5The user must keep the app up to date. Getadeal may end support for old app versions.

19.1Getadeal may change these terms. Users are notified of material changes in the Service or by email at least 30 days before they take effect.

19.2Changes required by legislation, an order of an authority or security reasons may apply immediately.

19.3If the user does not accept the changes, they may delete their account before the changes take effect. Continuing to use the Service after the changes have taken effect is deemed acceptance of the changes.

19.4Changes do not apply to Deals concluded before the changes take effect.

20.1These terms are governed by Finnish law. Mandatory statutory provisions protecting a Consumer Seller always apply.

20.2Disagreements between Getadeal and a user are primarily resolved through negotiation. Contact customer support as set out in section 21.

20.3If negotiation does not lead to a resolution, disputes between Getadeal and a company are settled in the district court of Getadeal’s domicile.

20.4A Consumer Seller may refer a disagreement concerning Getadeal to the Finnish Consumer Disputes Board (www.kuluttajariita.fi) or bring an action in the district court of their place of residence. Before referring the matter to the Board, the consumer should contact the consumer advisory service.

20.5Disputes between the Seller and the Buyer concerning a Deal are settled between the parties. Getadeal’s mediation under section 10 does not prevent the parties from taking the matter to court.